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Up Topic Frequently Asked Questions / Data Access FAQ / What do I do when I get a decompression error on a data file? (locked)
- By mcsorley Date 2006-06-01 11:50
What do I do when I get a decompression error on a data file?

First make sure your FTP transfer is done in binary mode. Most FTP clients
are pretty good about picking the right mode but just to be sure before you
download the file type the word "binary" at the FTP prompt. In your GUI FTP
clients make sure your area with transfer type is set to "binary". You can tell
if it worked by scrolling back through the transfer window and looking for the
word "binary".

Second thing to check is correct file size. Make sure the file transfered
completely. Login to the FTP servers and issue an "ls" command. This will
provide you with a file size in bytes of all of the files. Check your local
file size with the one on the FTP server. If they do not match then your file
transfer did not complete.

Our FTP servers support the resume function. This means if your FTP client
supports this you can resume downloading a file where you left off if your
connection gets cut part of the way through. This also means you can have
partially downloaded files that look like they could be nearly the right size.
The only way to tell if the size if correct is a file size comparison of
server file size to local file size.
Up Topic Frequently Asked Questions / Data Access FAQ / What do I do when I get a decompression error on a data file? (locked)

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